1. Home
  2. Privacy Policy
Data Protection & Privacy

Jili Casino Privacy Policy — Your Information Is Completely Safe With Us

When you use Jili Casino, this page clearly explains how your personal information is collected, stored, and kept secure.

Last Updated: January 2026

SSL Encrypted
Data Security Measures

How We Protect Your Privacy

We use the highest level of technical measures to ensure your personal information stays secure at Jili Casino.

SSL Encryption

All your data is protected with 256-bit SSL encryption. Every transaction — from login to payment — is processed through encrypted channels.

No Data Sharing

Your personal information is never sold or transferred to third parties. Data may only be shared when required by legal obligation.

Minimal Data Collection

We collect only the information that is strictly necessary to provide our services. No unnecessary personal data is requested.

Secure Servers

Your data is stored in internationally recognized, secure data centers. Servers are kept protected through regular security audits and updates.

Your Control

You have the right to view, correct, or delete your own data at any time through our support team.

Cookie Transparency

We clearly disclose which cookies we use and why. You can disable non-essential cookies through your browser settings.

Table of Contents
Introduction & Purpose Data Collection Use of Information Data Sharing Policy Data Protection Cookie Policy Your Rights Data Retention Child Protection Policy Updates FAQs

Introduction & Purpose

Welcome to Jili Casino. This Privacy Policy has been prepared in English for players in Bangladesh, so you can clearly understand how your information is kept safe with us. jilicasino.bio By using our website or mobile app, you agree to this Privacy Policy.

This policy details what information Jili Casino collects, how it is stored, what it is used for, and what steps are taken to protect your privacy. We believe transparency is the foundation of trust — so everything is presented in plain, straightforward language.

Jili Casino is an internationally licensed online gaming platform. We adhere to international data protection standards and treat user privacy as our highest priority. This policy may be updated from time to time — any changes will be reflected on this page and communicated to your registered email address.

Please Note

This Privacy Policy applies only to jilicasino.bioapplies to third-party websites and payment gateways, which have their own privacy policies. Jili Casino is not responsible for those policies.

What Information We Collect

Jili Casino collects only the information needed to deliver the best gaming experience and meet legal obligations. Below is a breakdown of what we collect:

Data Types Example Reason for Collection
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Email, mobile number Account Management & Notifications
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security Verification & Fraud Prevention
Gaming Information Game history, bet amounts, wins & losses Responsible Gaming Monitoring
Cookies & Tracking Session cookies, preference storage Improving User Experience

We never store your full payment card number or bank password. Payment information is handled in encrypted form through our payment gateway providers.

Use of Collected Data

Jili Casino uses your information only for the following purposes — it is never used for anything beyond what is listed here:

  • Account Management: To handle registration, login, password resets, and account security.
  • Payment Processing: To accept deposits, process withdrawals, and verify transactions.
  • Customer Support: Our support team may access your information to resolve issues and answer your queries.
  • Security & Fraud Prevention: To detect suspicious transactions and identify multiple accounts.
  • Legal Compliance: To generate reports in compliance with regulatory authority requirements.
  • Personalized Experience: To recommend games and promotional offers tailored to your preferences.
  • Responsible Gaming: To detect unusual gaming patterns and provide assistance when needed.
Marketing Communications

Promotional emails or SMS messages are never sent without your consent. You can opt out of marketing communications during registration and unsubscribe at any time.

Data Sharing Policy

Jili Casino never sells your personal information. However, certain data may be shared in the following limited circumstances:

  • Payment Providers: Necessary transaction details are shared with payment service providers — including bKash, Nagad, Rocket, and others — to process deposits and withdrawals.
  • Identity Verification Agencies: Information may be shared with licensed identity verification providers as part of the KYC process.
  • Legal Authorities: Information may be disclosed to law enforcement agencies in compliance with valid court orders or government directives.
  • Technology Partners: Cloud and security service providers used to operate the platform may have limited access to data, but are bound by strict confidentiality agreements.
  • Group Companies: Jili Casino's parent company and affiliates may access limited data solely for the purpose of improving our services.

Outside of the cases listed above, none of your information is shared with third parties.

Data Security Measures

Jili Casino has implemented industry-standard technical and administrative safeguards to keep your information secure:

Encryption

TLS 1.3 is used for data transfers and AES-256 encryption is applied for storage.

Firewall Protection

Servers are protected with advanced firewalls and intrusion detection systems.

Regular Audits

Third-party security experts conduct regular system audits and penetration testing.

Staff Training

Data access is strictly limited, and all staff are trained in privacy practices.

Keep Your Password Secure

Jili Casino will never ask for your password via email or phone. Any such request is a fraudulent attempt — please notify our support team immediately.

Cookie Policy

The Jili Casino website uses cookies and similar technologies. Cookies are small text files stored in your browser that help our site function more effectively:

  • Essential Cookies: These cookies are required for login sessions and site security — the site cannot function without them and cannot be disabled.
  • Functional Cookies: Used for your language preferences, game settings, and personalized experience.
  • Analytics Cookies: Anonymous data is collected to help us understand which sections of the site receive the most traffic.
  • Marketing Cookies: Used to show relevant promotions. These can be disabled through your browser settings.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

Your Data Rights

You have full control over your personal information at Jili Casino. You are entitled to the following rights:

Right to Access Your Data

You can request to view what information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information we hold about you.

Right to Erasure

You can request deletion of your data under specific conditions.

Right to Restrict Processing

You may request that the use of your data be restricted under certain circumstances.

Right to Data Portability

You may request a copy of your data in a common, portable format.

Right to Object

You have the right to object to your data being used for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We will respond within 30 business days of receiving your request.

Data Retention Period

Jili Casino does not retain your information longer than necessary. As a general rule:

  • Active Account: All information is retained for as long as the account remains active.
  • Closed Accounts: After an account is closed, data is typically retained for up to 5 years to meet legal and regulatory obligations.
  • Financial Transaction Data: Transaction data may be retained for up to 7 years in accordance with anti-money laundering regulations.
  • Cookie Information: Session cookies are deleted as soon as you close your browser; persistent cookies typically expire within 1 year.
  • Support Contact: Customer service chat records are typically retained for 2 years.

Once the retention period expires, data is securely deleted or anonymized.

Child Protection Policy

Jili Casino strictly does not provide services to anyone under the age of 18. We take the following measures:

  • Date of birth verification is mandatory at registration.
  • Age is verified through identity documents during the KYC process.
  • If an underage account is detected, it is immediately suspended and any deposited funds are returned.
  • If parents have any concerns, they can contact our support team — we will investigate promptly.
A Note for Parents

Use parental control software on your child's device. This is an effective way to restrict access to online gaming sites.

Privacy Policy Updates

Jili Casino may update this Privacy Policy as needed. When changes are made, we follow the procedure below:

  • At least 7 days ago A notification will be sent to your registered email address.
  • A notification banner will be displayed on the site for any significant changes.
  • The "Last Updated" date at the top of this page will always reflect the most recent version.
  • Continued use of the platform after any changes will be taken as your acceptance of the updated policy.

If you object to any changes, please withdraw your balance and contact support before closing your account.

Frequently Asked Questions (FAQ)

No, jili casino never sells your personal data. Limited information is shared with specific partners only for payment processing, KYC verification, or legal compliance — and all such partners are bound by strict confidentiality agreements.

Even after an account is closed, certain data is generally retained for 5–7 years to comply with legal and regulatory requirements. However, marketing data and personalized information are deleted once the account is closed.

You may submit a request to our support team via email. Please include your registered email address and a description of your request. Once your identity has been verified, we will respond within 30 business days.

We identify your approximate country or region via IP address — this is used primarily for security checks and geo-restriction enforcement. Precise GPS location is not tracked.

You can unsubscribe from marketing emails instantly by clicking the "Unsubscribe" link at the bottom of any promotional email. You may also update your notification preferences directly from your account settings.

Yes. In the event of a data breach or security incident that affects your information, we will notify you at your registered email address within the legally required timeframe and take all necessary protective measures.

Your Privacy Is Protected — Join Now!

Your information is completely secure at Jili Casino. Join the platform trusted by millions of players in Bangladesh and enjoy safe, entertaining gaming.

Register for Free Log In
SSL Encrypted
No Sale of Personal Data
18+ Licensed
বাংলা